Why 4th Global ContactForum?

Because only at the 4th Global Contact Forum can you discover integrated approaches to customer engagement, with the USA, Canada, Latin America, Asia Pacific and Europe.  It’s all about People, Solutions and Engagement.  Solutions like hiring the right people, deploying mobile technologies, tablets, CRM, self-service, digital signage … and so much more!  Your customers consume everywhere, all the time. They engage with each other and their favorite brands in new ways every day. Your customers value peer-to-peer recommendations and reviews. Your customers are your newest brand advocates. Ensuring their experience is top-notch and critical to engaging these on-the-go, connected consumers. GCF is the only face-to-face event that is focused on leveraging the integration of emerging media across multiple channels to activate customer engagement. Only at GCF will you get a first-hand look at emerging technologies, access to case studies and experience from brands, agencies and other thought-leaders across the industry. So get ready, roll up your sleeves and experience the newest technologies and innovative thinking behind some of today's multi-channel campaigns and experiences.

New Speakers