The CC&CRM ContactForum International Conference and Expo
returns to Monterrey for the 8 th consecutive year

The premiere knowledge exchange event and commercial forum for Customer Contact professionals in the region takes on a special relevance in times such as these. The challenges before us demand  agile, innovative companies that focus on their customers with a laser-sharp intensity. Now more than ever we need to understand and be close to our clients.

We need to awaken a !Passion for the Customer!

At the 8 th CC&CRM ContactForum International Conference and Expo Monterrey you will find the innovative strategies , effective tools , proven tactics, advanced solutions and cutting-edge knowledge that,  as a Customer Contact professional , you need   to exceed the expectations of your clients and  positively impact the performance  of your Contact Center to  obtain powerful competitive advantages in today’s challenging business environment.

Why Mexico?

  • Strategic Geographic Location
  • Trained & Motivated Bilingual  Labor Force
  • Strong Telecommunications and IT Infrastructure
  • Competitive Costs & Salaries
  • Government Incentives
  • Highly Developed & Mature Contact Center Industry

These are just a few of the advantages that Mexico offers companies seeking to establish   or relocate their Contact Center and BPO Operations. Join us in Monterrey  and explore the full range of benefits that Mexico provides the industry.

 

Join us, Participate and Interact at the knowledge exchange forum
that only the IMT can offer

September 9 through 10, 2009
Presidente Intercontinental Hotel
Monterrey, Nuevo Leon

CC&CRM ContactForum Monterrey 2009: In times of challenge:
Strengthen Relationships…Create Experiences. Awaken a !Passion for the Customer!