The IMT wishes to thank the following for their valuable participation and contribution:

• Authorities  • Partners  • Speakers  • Sponsors
• Exhibitors   • International Organizations

And most importantly, the Mexican and international delegates from all over the world who helped make the 1st Global ContactForum a resounding success with a wealth of “firsts”:

• Record attendance of more than 1,800 participants representing over 200
  companies from 22 countries
• 14 hours of live on-line transmissions via the ContactForum Web Portal
• 44 winning cases at the  5th Annual Excellence in Contact Center Awards Ceremony
• Conference Speakers from 16 countries
• First Global Contact Forum Golf Tournament

Your participation and interaction at the workshops, conferences, panel discussions, networking forums and exhibit hall allowed us to create an international synergy among the principal players of our industry.

The IMT renews its commitment to advancing the competitiveness of our industry in Mexico,
Latin America and around the world.