Organized by:
   
Registration
(Fields with an "*" are required)
General Information
Are you a? Buyer
Provider
Influencer
Other:
 
Company: *
Business Activity: *
Title (Mr. Ms):
First Name: *
Last Name: *
e-mail: *
Department: *
Position: *
Area code:
Phone: * Ext.:
Fax:
Address 1: *
Address 2:

Zip Code:
City: *
State: *
Country: *
Web site:
Billing Information
Company: *
Address 1: *
Address 2:
Zip Code: *
City: *
State: *
Country: *
   
   
 
Company Information
Number of employees:
Annual Sales:
   
Do you have a Contact
Center?:
Select
Yes
No
Planned
   
Number of Positions in your
Contact Center:
Select
Less than 50
51 a 100
101 a 500
501 a 1,000
1,001 a 5,000
More than 5000
   
Contact Center Category:
Select
co-sourcing
inhouse
outsourcing
   
Type of Service:
Select
outbound
inbound
both
   
Service Provided: Sales
Customer Service
Help Desk
Collections
Market Research
Other:
   
How did you hear about the
Global ContactForum?:
Select
Direct Mail
e-mail
Newspaper
Recommendation, Who?
Web
Magazine , Which?
Other:
 
Promotion Code:
   
Cost per Person:
Workshops / March 8, 2010
       
  Price
 
USD
Euros
Pounds
January 31, 2010

$ 298,88
€ 198,64
£ 194,27
February 1- 27, 2010

$ 340,06

€ 226,01
£ 221,04
March 1 - 8, 2010

$ 386,73
€ 257,03
£ 251,37
On Site
$ 405,77
€ 269,68
£ 263,75
       
Conferences / March 9 & 10, 2010
       
 
USD
Euros
Pounds
January 31, 2010

$ 613,17

€ 407,52
£ 398,56
February 1 to 27, 2010

$ 659,79

€ 438,51
£ 428,86
March 1 to 8, 2010

$ 705,92

€ 469,17
£ 458,85
On Site
$ 741,26
€ 492,66
£ 481,82
       

Includes:

  • Entry to Pre-Conference Workshops, Conferences, Expo ContactForum, Welcoming Cocktail Ceremony
  • Delegate handbook with conference materials
  • Luncheons
  • Coffee breaks
  • Guided Site Tours (Subject to availability)

Payments:

  • Cash
  • American Express credit card
  • Visa and Master credit card
  • Check made out to: Instituto Mexicano de Telemarketing, S.C.
  • Bank Deposit
    • BBVA Bancomer / Account # 0444105060
  • Electronic Funds Transfer
    • BBVA Bancomer / CLABE012180004441050604

Discounts

  • 10 % for those who have attended previous editions
  • 15% for groups of 3 to 5 delegates
  • 20% for ContactForum Partners – with groups of more tan 5 delegates

Note: Discounts are not cumulative
 
 
Payment Method:
Select
American Express
Visa / Master Card 
Bank Deposit

If you checked American Express, Visa or Master card a representative will contact you for card details

For direct bank deposit or wire transfers please make payment to
Instituto Mexicano de Telemarketing, S.C.
Bank: BBVA Bancomer SA
Account # 0444105060-4
SWIFT: BCMRMXMM

Please fax a copy of your deposit slip to the following number (52 55) 5543.4822
so that we are able to confirm your registration. Please include your name and Company. You may pick-up your original recipt at the event .

Note: If you cancel your registration we will reimburse 50% of your payment. Your cancelation must be recieved no later than 2 weeks prior to the event.
 
Additional Comments
Please select the activities you wish
to particpate in :
Workshops
Conferences
Guided Contact Center Site Tours
   
Workshops: Please select only 1 workshop as they take place simultaneously on the same day



Workshop 1
Effective Contact Center Management
Workshop 2
Effective Contact Center Management
Workshop 3
Innovating & maximizing Human Capital development in Contact Centers
Workshop 4
How to Access the US Marketplace
Workshop 5
Paradigm shifts in collections through quality & proficiency
Workshop 6
From CRM to CEM: Exceeding our customer’s expectations with exceptional service experiences.
Workshop 7
Cost Center or Contact Center?  Understanding, Implementing and Driving results through Metrics and KPI’s in Contact Centers.
 
Comments
 
   
 

Note: If you have any questions or doubts about your registration please contact Ana Adame or James Maroney at (52 55) 5340.2290 or write at a.adame@imt.com.mx or j.maroney@imt.com.mx

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Partners
 
Sponsorship
 
 
 
 
 
 
For more information: Phone (52 55) 5340.2290 ext. 2010 / 2500 e-mail: contactforum@imt.com.mx